Shipping policy
Shipping Policy
At Ant and Chid, we understand the importance of getting your purchases to you as quickly and efficiently as possible. That's why we have created this shipping policy to keep you informed about our shipping procedures and delivery options.
Handling Time
Our handling time is 1 to 2 working days. This means that your order will be processed and prepared for shipping within 1 to 2 working days of receiving your payment.
Transit Time
The transit time for your order is 3 to 5 working days. This is the time it takes for your package to be delivered to you after it has been shipped.
Shipping Charge
The shipping charge for all standard orders is £3.99
The shipping charge for all fast track orders is £5.99.
Order Cut-off Time
The order cut-off time for Ant and Chid is 3 pm GMT. Orders received after this time will be processed and prepared for shipping on the next working day.
Working Days
Our working days are Monday to Friday. We do not process or ship orders on weekends or national holidays.
Order Tracking
You will receive a shipping confirmation email with a tracking number once your order has been shipped. You can track your order from here.
Contact Us
If you have any questions about our shipping policy or the status of your order, please contact us. Our customer service team will be happy to assist you.
Thank you for choosing Ant and Chid!